The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. To learn how the lapse in appropriations affects your TRICARE benefit, visit www.tricare.mil/shutdown

About Us

Contact Us

Location: Unit 14010, Andersen Air Force Base, APO AP 96543-4003, Guam

Hours: Monday-Friday, 8 a.m. to 4:30 p.m.

Telephone: 671-864-8559

Patient Advocate: COMM: 671-864-8559

Patient Advocates are available in each clinic area to assist with any immediate needs. Customer comment forms and drop boxes are available in each clinic for any comments or concerns. You may also use the ICE website to leave feedback. Your feedback is valuable and provides the clinic an opportunity to grow and adjust services to meet your needs.

Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610, or by submitting a concern or complaint online.

    Don’t forget to keep your family’s information up to date in DEERS!