Location: Unit 14010, Andersen Air Force Base, APO AP 96543-4003, Guam
Hours: Monday through Friday, 8 a.m. to 5 p.m.
Patient Advocate: DSN 315-366-6750/COMM: 671-366-6750
Patient Advocates are available in each clinic area to assist with any immediate needs. Customer comment forms and drop boxes are available in each clinic for any comments or concerns. You may also use the ICE website to leave feedback. Your feedback is valuable and provides the clinic an opportunity to grow and adjust services to meet your needs.
Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610, or by submitting a concern or complaint online.